English / 繁體中文 :
  • English
  • 繁體中文

APP Corner

Frequently Asked Questions for TrueSense Kit

1. How long does it take to charge the battery? When should I charge it again? How best to keep the Controller and Sensor batteries charged and ready for use?

2. How come the wireless doesn’t work? There is no data recorded.

3. How do I activate the device? How do I know it is set?

4. How do I view my Hypnogram?

5. If there are multiple users using the same unit, how do I differentiate the data from each person?

6. I am measuring my EEG and ECG at the same time but it seems like only one is working. What do I do?

7. Can I convert my data into other formats?

8. My controller is not recognized by the computer, and Windows failed to find or install USB driver?

9. My controller is recognized by the computer and I can run the OPIconsole program before, but it stopped or not recognized by USB now, what should I do?

10. My controller is recognized bt the computer, but it cannot detect the sensor or memory module plugged into it, what should I do?

11. The TrueSense kit was working previously.  Now, my computer cannot recognize my controller.  The orange LED on controller does not lit up like before.  What happened?   

12. The upload speed of memory module is very slow, what should I do?

13. The erase speed of memory module is very slow, what should I do?

14. While using the Live Display or BioFeedback programs, sometimes there are spikes or missing display data, what's wrong?

15. How to reduce lost data packets when recording using the Live Display or BioFeedback programs?

16. What is the flashing green LED light on the controller, even when the sensor is not being used, or plugged into the controller?

17. Why the green LED light on the controller is "stuck" on, even when the sensor is not being used?

18. I mixed up my sensors, does it matter? How do I fix it?

19. Using the OPI Console program, the settings (RF, MM, DT) of the sensor cannot be changed, what's wrong?

20. How do I check to make sure the memory module is empty and ready for new recording?

21. When the sensor is activated and before wearing on the body, the sensor signal is showing huge spikes and lots of noises, is that normal?

22. After connecting the sensor to the electrode set attached on skin, the sensor spikes  and noises are still huge, what's wrong?

23. After using the conductive gel pad for many days, some tinge of blue color may appear, is that abnormal and harmful?

24. After using conductive adhesive on the dry electrodes, the adhesive dries up and sometimes with tinge of blue color, is that abnormal and harmful?


Privacy Policy

Privacy Policy & Secure Transmission

No personal or sensitive user data (including personally identifiable information, financial and payment information, authentication information, phonebook or contact data, microphone and camera sensor data, and sensitive device data) will be acquired or transmitted by OP-INNOVATIONS APPs.


Tutorials, Interviews and Presentations

Video Tutorials:

1. Learn how to setup TrueSense kit and see your bio-signals in action using LiveDisplay:  GetStart: LiveDisplay video tutorial

2. Learn how to play Posture Game and see how muscle tension affects brain wave signals:  GetStart: Posture Game video tutorial

3. Learn how to view, edit and convert bio-signal data set using ViewConverter:  GetStart: ViewConverter  video tutorial


About Free Software

About Free Software (quoted from Audacity website.)

OPI Console and SDK is free software, developed by a group of volunteers and distributed under the GNU General Public License (GPL).

Free software is not just free of cost (like "free beer"). It is free as in freedom (like "free speech"). Free software gives you the freedom to use a program, study how it works, improve it and share it with others. For more information, visit the Free Software Foundation.


Read before you Buy

OP Innovations is a dedicated research and development entity. All the products developed by us are manufactured and made available to the DIY community and general public by our partners and distributors.  None of the above should be used for monitoring or treating a medical condition. Please follow the links provided here if you wish to purchase products developed by us.

Taipei Trading Company website  http://www.taipeitrading.com



Subscribe to RSS - APP Corner